Privacy Policy – MCOT Membership Program

The Multicultural Council of Tasmania Inc. (MCOT) is committed to protecting the privacy and personal information of our members. This policy outlines how we collect, use, disclose, store, and manage personal information collected through our Membership Program, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is necessary for the operation of the MCOT Membership Program. This may include:

• Full name
• Contact details (email address, phone number, postal address)
• Cultural background and language(s) spoken
• Organisation or association (if applicable)
• Payment details (for membership fees, if applicable)
• Communication preferences

We collect this information directly from you through online forms, written applications, email communication, or phone contact.

2. Use of Personal Information

We use your personal information to:

• Administer and manage your MCOT membership
• Provide updates on events, programs, and advocacy initiatives
• Share opportunities relevant to multicultural communities
• Facilitate communication between MCOT and its members
• Comply with legal and regulatory obligations

We will only use your personal information for the purposes for which it was collected, unless you provide consent or we are required or authorised by law to use it for another purpose.

3. Disclosure of Personal Information

MCOT will not sell, rent, or trade your personal information. We may disclose your information to:

• Service providers engaged to assist in delivering MCOT services (e.g. IT providers, mailing services), under strict confidentiality agreements
• Government bodies or funding organisations, where reporting is required (in anonymised or aggregated form unless otherwise agreed)
• Other third parties, with your consent or where required by law

We take reasonable steps to ensure that any third parties who receive your information comply with the Australian Privacy Principles.

4. Storage and Security of Personal Information

Your personal information is stored securely in physical and/or electronic formats. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

MCOT uses secure systems and restricts access to personal information to staff and volunteers who need it to perform their duties.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, or misleading.

To request access or correction, please contact us using the details below. We will respond within a reasonable time frame.

Email Sudina Ghimire: sudina.ghimire@mcot.org.au

6. Website and Digital Communications

When you visit our website or interact with our digital communications, we may collect information using cookies or similar technologies. This helps us understand website usage and improve our services. You can adjust your browser settings to disable cookies if you prefer.

7. Opting Out

You may opt out of receiving communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Contact Us

If you have any questions, concerns, or complaints about this privacy policy or how your personal information is handled, please contact:

Privacy Officer
Multicultural Council of Tasmania
Email: office@mcot.org.au
Phone: (03) 6170 9196
Address: 65 Hopkins Street, Moonah TAS 7009

We take privacy complaints seriously and will respond promptly to resolve any issues.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.